Privacy Policy

1. Introduction

uang68 ("the Company", "we", "us", "our") operates the online betting platform accessible at uang68.cam and takes the privacy of its players very seriously. This Privacy Policy ("Policy") describes how uang68 collects, processes, stores, shares, and protects the personal data of individuals ("you", "your", "the Player") who access or use the Platform in any capacity.

This Policy forms part of, and should be read together with, the uang68 Terms & Conditions. By registering an Account, depositing funds, or otherwise using any part of the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

uang68 primarily serves players resident in Indonesia, including those located in Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, Semarang, and across the archipelago. Where Indonesian data-protection conventions and international best-practice standards differ, we apply the higher standard in all cases.

2. Definitions

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, date of birth, email address, telephone number, postal address, financial account details, and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, transmission, amendment, or deletion.
• "Platform" means the uang68 website, associated mobile-optimized interfaces, and all services made available thereon.
• "Account" means the individual registered player account on the Platform.
• "Third Party" means any entity other than the Player and uang68, including payment processors, game content providers, identity verification services, and analytics partners.
• "KYC" means Know Your Customer — the identity verification process required to authenticate a Player's identity prior to processing withdrawals or at any other point determined by the Company.
• "Cookies" means small text files placed on your device by the Platform to facilitate session management, analytics, and personalization.

3. Data We Collect

uang68 collects the following categories of personal data in the course of operating the Platform:

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, Indonesian National ID (KTP) number, selfie photograph	Account registration, KYC verification, age verification (21+)
Contact Data	Email address, mobile telephone number, residential address	Account communication, transaction alerts, support
Financial Data	Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay)	Processing deposits and withdrawals, fraud prevention
Transaction Data	Deposit and withdrawal history, bet records, bonus usage, game activity logs	Account management, dispute resolution, AML compliance
Technical Data	IP address, browser type and version, device type and operating system, session timestamps	Security monitoring, fraud detection, Platform optimization
Usage Data	Pages visited, features used, time spent on Platform, click-through behavior	Analytics, product improvement, personalization
Communications Data	Live chat transcripts, support ticket content, email correspondence	Customer support, quality assurance, dispute resolution

4. How We Collect Data

uang68 collects personal data through the following channels:

• Direct submission: Data you provide when registering an Account, completing KYC verification, submitting a deposit or withdrawal request, contacting customer support, or responding to a promotion;
• Automated collection: Technical and usage data collected automatically through cookies, server logs, and similar tracking technologies when you interact with the Platform;
• Third-party sources: Identity verification data received from KYC service providers; fraud-prevention signals from payment processors; device reputation data from security partners.

5. How We Use Your Data

uang68 uses your personal data for the following purposes:

1. Account management: Creating, maintaining, and managing your Account, including authenticating your identity at login and during security checks;
2. Transaction processing: Executing your deposit and withdrawal requests via local Indonesian banks and e-wallet providers;
3. KYC and compliance: Verifying your identity, age (21+ requirement), and source of funds in accordance with international AML standards;
4. Fraud and security: Detecting, investigating, and preventing unauthorized access, fraudulent transactions, and other security incidents;
5. Customer support: Responding to your enquiries, resolving disputes, and providing technical assistance;
6. Responsible gaming: Monitoring betting patterns to identify potential problem-gambling indicators and applying responsible gaming tools where appropriate;
7. Marketing and promotions: Sending you relevant promotional offers and bonus notifications, subject to your marketing preferences (you may opt out at any time);
8. Platform improvement: Analyzing usage data to improve Platform features, performance, and user experience;
9. Legal obligations: Complying with applicable legal requirements and responding to lawful requests from competent authorities.

6. Legal Basis for Processing

uang68 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and the Company (account registration, transaction processing, support);
• Legal obligation: Processing required to comply with applicable AML, KYC, and other regulatory requirements;
• Legitimate interests: Processing conducted to protect the security and integrity of the Platform, prevent fraud, and improve our services, where such interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Disclosure

7.1 Third-Party Service Providers

uang68 shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include:

• Payment processors: Indonesian bank partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet operators (OVO, DANA, GoPay, ShopeePay) — solely to execute your deposit and withdrawal instructions;
• Identity verification providers: Third-party KYC service providers who assist in verifying your identity documents and photograph against authoritative data sources;
• Game content providers: Studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft — who may receive anonymized session tokens to authenticate your game sessions;
• Fraud prevention and security partners: Providers who analyze technical and behavioral signals to detect suspicious activity on your Account;
• Analytics providers: Services that help us understand aggregated usage patterns and Platform performance — data shared is anonymized or pseudonymized wherever possible.

All third-party service providers are bound by contractual data-processing agreements that restrict their use of your data to the specific purpose for which it was shared. They are strictly prohibited from selling, sub-licensing, or otherwise exploiting your personal data for their own commercial purposes.

7.2 Legal Disclosure

uang68 may disclose your personal data to competent authorities, regulators, or law enforcement agencies where required to do so by applicable law, a court order, or where the Company reasonably believes disclosure is necessary to prevent or investigate fraud, money laundering, or other criminal activity. In all such cases, the Company will disclose only the minimum personal data required to satisfy the lawful request.

7.3 Business Transfers

In the event that uang68 undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change to the terms under which your data is processed.

7.4 No Sale of Personal Data

8. Cookies & Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit the Platform. They allow the Platform to recognize your browser across sessions, maintain your login state, remember your preferences, and collect usage analytics.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication tokens and security cookies. You cannot opt out of these without ceasing to use the Platform.
• Performance & Analytics Cookies: Collect anonymized data about how Players use the Platform — which pages are visited most, how long sessions last, and where errors occur. This helps us continuously improve the user experience.
• Functional Cookies: Remember your preferences such as display settings and previously selected payment methods to streamline your experience on return visits.
• Marketing Cookies: Used to track the effectiveness of our promotional campaigns and to present relevant offers to you. These are only placed with your consent.

8.3 Managing Cookies

You may control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies; however, doing so may impair the functionality of the Platform, including the ability to maintain a logged-in session. Instructions for managing cookies are available in the help section of your browser.

9. Data Retention

uang68 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, and dispute-resolution obligations. The following general retention periods apply:

Data Category	Retention Period	Rationale
Account and Identity Data	Duration of Account plus 5 years post-closure	AML compliance and regulatory audit requirements
Financial and Transaction Data	7 years from date of transaction	Financial record-keeping and legal obligations
KYC Documents	5 years post-Account closure	Regulatory compliance and fraud prevention
Customer Support Records	3 years from date of interaction	Dispute resolution and quality assurance
Technical and Usage Data	Up to 24 months	Security monitoring and Platform analytics
Marketing Preferences	Until consent is withdrawn	Respecting your communication preferences

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents reconstruction of the original data.

10. Data Security

uang68 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These include:

• SSL/TLS Encryption: All data transmitted between your device and the Platform is encrypted using industry-standard Transport Layer Security (TLS) protocols;
• Data Encryption at Rest: Sensitive data stored in our databases — including financial account details and KYC documents — is encrypted at rest using AES-256 encryption;
• Access Controls: Access to personal data within the Company is restricted on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations;
• Two-Factor Authentication: Player accounts support two-factor authentication (2FA) to add an additional layer of login security;
• Regular Security Audits: The Platform and its underlying infrastructure undergo regular penetration testing and security reviews conducted by qualified third-party specialists;
• Incident Response: The Company maintains a documented data breach response procedure. In the event of a breach that poses a material risk to your rights, you will be notified promptly.

11. Your Rights

As a user of the uang68 Platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our Data Support team at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving your request.

• Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is being processed;
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you;
• Right to Erasure: You may request deletion of your personal data in certain circumstances, for example where the data is no longer necessary for the purpose for which it was collected. Note that this right is subject to our legal retention obligations — certain data may need to be retained despite an erasure request;
• Right to Restrict Processing: You may request that we restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed;
• Right to Data Portability: You may request that we provide your personal data in a structured, machine-readable format for transfer to another service provider;
• Right to Object: You may object to the processing of your personal data where it is based on legitimate interests, including for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests;
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

12. Third-Party Services

The uang68 Platform integrates content and functionality from third-party providers, including game studios (Pragmatic Play, Evolution Gaming, Microgaming, Spribe, Pocket Games Soft, NetEnt), payment infrastructure partners, and analytics tools. These third parties operate under their own privacy policies. uang68 is not responsible for the privacy practices of third-party providers, but we carefully vet all partners to ensure they maintain standards consistent with our own commitment to data protection.

The Platform does not contain links to external third-party websites. Any reference to external brands or services (such as BCA, BRI, OVO, or GoPay) is purely for the purpose of describing available payment methods and does not imply any endorsement of or responsibility for those entities' privacy practices.

13. Minors

The uang68 Platform is strictly intended for adults aged 21 years and over. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor — whether through a false declaration at registration or otherwise — we will immediately close the associated Account, void any transactions, and securely delete all personal data associated with that individual without retention beyond what is strictly required for legal compliance. If you believe a minor has registered on the Platform, please contact us immediately at [email protected].

14. Amendments to This Policy

uang68 reserves the right to update this Privacy Policy at any time to reflect changes in Platform features, data-processing practices, applicable law, or regulatory guidance. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly. For significant changes that materially affect how we use your personal data, we will provide prominent notice on the Platform or by email prior to the change taking effect.

Your continued use of the Platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any amendment, you should cease using the Platform and may request Account closure by contacting customer support.

15. Contact

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by uang68, please contact us using the details below:

• Data Enquiries Email: [email protected] (plain text — not a clickable link)
• Subject Line for Data Requests: "Data Rights Request"
• Support Availability: 24 hours a day, 7 days a week, including all Indonesian public holidays
• Response Time: We aim to acknowledge all data-rights requests within 5 business days and resolve them within 30 calendar days (WIB)

For responsible gaming related enquiries, including self-exclusion requests, please visit our dedicated Responsible Gaming page or mark your support message with the subject line "Responsible Gaming Request".